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Vivek Pvr

Bengaluru, Karnataka 560004

Program / service delivery manager

JDA Software, 18 Years in Information Technology industry

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Vivek Pvr'S BIO

A result oriented, pro-active management professional with expertise and experienced in service delivery, operations, governance, innovative organizational concepts to maximize business metrics. 16+ years of track record in delivering optimal results in high-growth environments through initiatives that exceed operational performance targets resulting in productivity gains, operational improvements.


Core Competencies

Strategic Vision and Planning                                                                    Account management

Enhanced customer engagement                                                            Leadership and Development

Agile Project and Program management                                                   ITIL Service Management

Vendor management                                                                            People Management Skills

Business Process Management                                                                Client Relationship &          

                                                                                                            Stakeholder Management


18+ years of experience spanning development to strategy planning directed at enhancing customer satisfaction and increasing profit margin, has given me sufficient confidence to approach your organization for a suitable opportunity.

Have played multiple roles and supported programs on domains (Supply Chain, Retail, Logistics and Semi-conductor) which has enriched and diversified my experience helping in bring 360 value proposition for business. Have also supported technologies from MS, Java and Mainframes.
I have been instrumental in handling over 140+ retail customer across the globe and generating USD 40 million revenue successfully and competently to meet the business requirements and the challenges that come along with delivery. Further, I have been able to strike right note with all the customers and internally within my team to achieve the objectives and results with a high degree of success and accomplishment.
I will be happy to have discussion with you on the same and can be reached on +91-9483507366.


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