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FAQ Categories

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How do I participate as an organization?

Answer :   Charity/Nonprofit : When you register on iConnectX as a nonprofit organization, you are enabled with tools to set up an iConnectX page in the platform to promote your cause, programs, volunteer opportunities, Fundraisers, Auctions, Host events, sell tickets and gain more donors.

Company Account: When you register as a Company, you are enabled with tools to set up an iConnectX page in the platform to promote your business and build your brand.  You can follow and support nonprofits as part of your corporate social responsibility programs and engage your employees to register and make more of an impact supporting your cause.

  • Sponsor community events
  • Support charitable organizations
  • Integrate iConnectX with corporate social responsibility programs
  • Engage employees to support social giving campaigns
  • Increased marketing opportunities

How do I participate as an Individual?

Answer :   Build a Network

By registering as this type of user, you will be able to purchase time from Executive and Experts, but you will not be able to build an iBridge and sell your time to help support nonprofits. You can participate in all other activities such as auctions and events for the nonprofits.

"Donate time as an Executive/Expert"

Executives and Subject Matter Experts can not only register, but they have access to our Patent pending “iBridge” feature.  This allows them to donate their time in exchange for a donation to their favorite cause.  Other registered users pay for using this time based on the set iBridge price. Money paid by the user goes to the nonprofit of the executive or subject matter expert’s choice after the meeting is completed

What is iConnectX

Answer :   iConnectX, the revolutionary new social platform where professionals use their networking skills to support nonprofits. Nonprofits gain access to free tools to promote their cause, volunteer opportunities, manage auctions, events and ticket selling.

I forgot my password what do I do?

Answer :

You can get reset your password with us.  Simply follow the steps below:

  • Click on Login
  • Click on “Forgot your password”
  • Enter your email id and click on “Send reset password email”
  • You will receive an email to the account you used to register
  • Click on provided link
  • You will be taken to a page to enter and confirm your new password. Click on reset password and you are complete!

How do I search for my favorite Charity before I register?

Answer :

  • Go to www.iConnectX.com
  • Enter your favorite charity name in the box that says “Find Nonprofits, people, Companies, Events & Auctions and click on the magnifying glass.

How do I invite others who are not registered in iConnectX?

Answer :

  • Login to your iConnectX account
  • Click on connections

  • In the provided text box, enter his/her email id and click on “Invite”

Does iConnectX have a Mobile App?

Answer :

Yes. You can download the mobile app from the Google Play store or Apple App Store.

Download the app for iPhone or Android

Or, scan the code below to download the iConnectX app.

How to create an account?

Answer :

  • Click on Create Account on the Home Page
  • Choose how you would like to participate? Individual/Organization
  • Fill the registration form and click on submit

What is a Charity Page? How do I create a Charity Page?

Answer :   A Charity page is a mini website created in iConnectX for all the Nonprofit Organization to promote the current Programs, volunteer opportunities, auctions and all their upcoming events to all the users to get additional donors.


Steps to Create Charity Page:

  1. Login to your Charity Account
  2. In the Charity Account dashboard click on your Charity name.
  3. You can now add your Trustees, Programs, Volunteer Opportunities, Upcoming Events and Auctions

I am a Charity Admin. Where do I find list of my activities like Donations received, iBridge earnings, Auction Event earnings and overall earnings?

Answer :

  • Login to your Charity Account
  • Click on Dashboard to see your Donations, IBridge Earnings, Auction/ Event earnings and Overall earnings.

How do I post an upcoming event in iConnectX?

Answer :

  • In your Charity Account, click on the Events tab, then click on “Host an Event”

  • Enter all the mandatory event details and Click on Save & Publish.

  • You will be directed to the Event page you just created, here you will add a banner Image by clicking on the camera icon

  • Your event is now running and listed in the iConnectX Marketplace.

What is an Auction? How to create an auction in this application?

Answer : Auction is a public sale in which goods or property are sold to the highest bidder. The auction items can be Donated Time from a sponsor, Electronics, Lifestyle/Experience.

Charities can use the Auction functionality to earn additional donations. Charity admin users can create an auction to sell donated time from celebrities or executive sponsors, or goods/services donated to their organization. It is easy to set up an auction through the Charity Admin account. If you want, we can set it up for you. Contact us at support@iconnectx.com

  Auctions can be created in a few simple steps:

  • In your Charity Account, click on the Auctions tab and then click on the Host an Auction button
  • Enter the Auction item name and all the mandatory details.
  • Click on create Auction
  • Watch the bidding come in.

Can I invite people to follow my Charity?

Answer :   Yes. You can invite iConnectX registered and unregistered members to follow your Charity.

 Steps:

  • Login to iConnectX charity account
  • Click on the Invite button
  • To invite the registered user, enter the Username and click on Search
  • To invite unregistered please enter a valid email id and click on invite

How do I bid on the Auction items?

Answer :   You can find all current auctions in the iConnectX Marketplace. Login to your Account  Go to Market Place  Click on Auction  You are ready to Bid

Where do I find a list my Activities, Donations made, IBridge Payments, Auction and Event Payments and overall earnings for Nonprofits?

Answer :  

    • Login to your Account
    • Click on Marketplace and go to your Dashboard.

I have a question about iConnectX. Who can I contact?

Answer :

    • Click on the “Contact US” at the top of the page
    • Add all the mandatory details and click on “Submit”

Can I send messages to only my connections?

Answer :

Yes, you can send messages only to your connections

How do I send message using my iConnectX account?

Answer :

  • Login to your iConnectX account
  • Click on the Messages in the top right corner
  • Click on “Compose Message” and type out your message
  • Click on “Send Message”

How do I add a connection?

Answer :

Login to your account and follow these steps

  • Click on your profile picture right top of the page and click on “My Connections”
  • Type the person’s name in the “Search your connections” line
  • To send a connection request, click on connect.
  • Connect option may not be available for some people, based on their privacy settings.

Can I share posts Articles, posts, Blogs , Images, Success Stories? Can my connections like Comment and Share

Answer : 
Yes. Login to your iConnectX account and click on “Feed” section. Here you can post your story.

Where do I see all the currently onboarded Companies in iConnectX? Can I follow the Company?

Answer :

Login to your iConnectX  Account and Click on “Company”. Click on “Follow” to support or join your company.

Where do I see all the currently onboarded Charities in iConnectX? Can I follow my favorite Charity?

Answer :

Login to your iConnectX Account and Click on “Charity”. Click on “Follow” to support your favorite Charity.

How do I register for an Event?

Answer :

    • Login to your account
    • Go to the Marketplace and click on Events.
    • Find the event you want to attend and click on View
    • Let the organizer how you want to participate by selecting Register

Can we create Auction, Events and iBridge as a Fundraiser?

Answer :   Yes. You can add an Auction, Event and iBridge as a fundraiser.

 

How to create a Fundraiser?

Answer :  

  • Type your favorite charity name in the Global Search and click on the magnifying icon
  • Click on Start Fundraiser
  • Complete the registration using your Linkedin/ Google/Facebook account
  • Enter the Fundraiser details and click on Publish on the righthand sideName:
    Goal:
    Date/Time:
    Description:
    Image:

:  

  • Type your favorite charity name in the Global Search and click on the magnifying icon
  • Click on Start Fundraiser
  • Complete the registration using your Linkedin/ Google/Facebook account
  • Enter the Fundraiser details and click on Publish on the righthand sideName:
    Goal:
    Date/Time:
    Description:
    Image:

How do you add an iBridge to your fundraiser?

Answer : 

Please enter the iBridge details

  • Expertise
  • iBridge
  • Availability (Date/Time)
  • Click on Publish

How do you add an event to your fundraiser?

Answer :

Enter the event details

  • Event Type
  • Name
  • Location
  • Start Date/ Time
  • End Date/Time
  • Image
  • Description
  • Public/ Private
  • Click on Publish

How do you add an auction to your fundraiser?

Answer :

Click on add Auction to you right hand and enter the auction details

  • Type of Auction:
  • Name of auction item:
  • Description:
  • Start/End Date & Time: 
  • Image:
  • Starting Bid
  • Increment of
  • Market Value
  • Click on Publish

Get a Demo

Please fill out the form below and request a date & time for your demo. A representative will get back to you shortly.
Required *
*
*
*
*
*
*

I would also like to join the iConnectX mailing list to receive updates, specials and news.